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Privacy Policy

Last updated: January 6, 2026

1. Introduction

Skills Playbook ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Service.

2. Information We Collect

We collect the following types of information:

  • Email Address: Required to deliver your personalized AI assessment report.
  • Job Information: Your job title, industry, and company size to generate relevant insights.
  • Payment Information: Processed securely by Paystack. We do not store your credit card details.
  • Usage Data: Information about how you use our Service, including assessment completions and page views.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our Service
  • Process payments and manage subscriptions
  • Track usage limits for free tier users
  • Send important service updates and notifications
  • Improve our Service based on usage patterns
  • Comply with legal obligations

4. Data Sharing

We share your data only with:

  • Paystack: Our payment processor, who handles billing securely.
  • Convex: Our database provider, who stores your assessment and usage data.
  • Google (Gemini): Our AI provider, who generates your assessment reports. We share your job information to generate relevant insights.
  • Resend: Our email provider, who delivers your reports and communications.
  • PostHog: Our analytics provider, who helps us understand how users interact with our Service.

We do not sell your personal information to third parties.

5. Cookies

We use a single essential cookie (user_email) to identify your account and track usage. This cookie is required for the Service to function and cannot be disabled. We do not use tracking or advertising cookies.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our Service. Usage data is retained for analytics purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Portability: Request transfer of your data
  • Objection: Object to processing of your data

To exercise these rights, contact us at privacy@skillsplaybook.com.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Regional Privacy Rights

Depending on your location, you may have additional rights under local privacy laws:

European Economic Area (GDPR)

If you are in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):

  • Right of Access: Request a copy of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Data Portability: Receive your data in a structured, machine-readable format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Restrict Processing: Request limitation of processing
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

Legal Basis for Processing: We process your data based on: (a) your consent, (b) performance of a contract, (c) our legitimate business interests, or (d) compliance with legal obligations.

You have the right to lodge a complaint with your local data protection authority.

California (CCPA/CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

  • Right to Know: Request disclosure of the categories and specific pieces of personal information we collect
  • Right to Delete: Request deletion of your personal information
  • Right to Correct: Request correction of inaccurate personal information
  • Right to Opt-Out: Opt out of the sale or sharing of your personal information
  • Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights
  • Right to Limit Use of Sensitive Information: Limit the use of sensitive personal information

We do not sell your personal information. To exercise your rights, contact us at privacy@skillsplaybook.com or use our request form. We will respond within 45 days.

South Africa (POPIA)

If you are in South Africa, we comply with the Protection of Personal Information Act (POPIA). Under POPIA, you have the right to:

  • Be notified when your personal information is collected
  • Know whether we hold personal information about you
  • Request access to your personal information
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator

Our Information Officer can be contacted at privacy@skillsplaybook.com.

Brazil (LGPD)

If you are in Brazil, you have rights under the Lei Geral de Proteção de Dados (LGPD), including the right to access, correct, delete, and receive a copy of your data. Contact us at privacy@skillsplaybook.com to exercise your rights.

Canada (PIPEDA)

If you are in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA). You have the right to access and correct your personal information. Contact our Privacy Officer at privacy@skillsplaybook.com.

Australia (Privacy Act)

If you are in Australia, we comply with the Australian Privacy Principles under the Privacy Act 1988. You have the right to access and correct your personal information and to make a complaint to the Office of the Australian Information Commissioner.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@skillsplaybook.com.